Customer Success Leaders
Our Mission
We empower Customer Success Leaders to thrive, connect, and lead with confidence in an exclusive space designed for those at the forefront of CS.
This is a community built for leaders—where you can:
- Foster meaningful connections with like-minded CS professionals.
- Engage in impactful networking opportunities that drive innovation.
- Access mentorship and enablement resources tailored for CS leadership growth.
Together, we inspire growth, drive excellence, and shape the future of Customer Success Leadership. If you lead a Customer Success team, this is your space to learn, connect, and excel.
Curious what it’s like inside Customer Success Leadership Unlocked?
Listen to what our current members have to say about the impact, the connections, and the confidence they’ve gained.
This is more than a community—it’s your shortcut to growth, leadership, and lasting support.
Join us today.
Our Partners
Events
Explore our hybrid event series available live, on-demand, and online.
F2F, online and on demand
Creating a framework for Value Realisation 4pm - 7pm GMT Tuesday 29th April - WalkMe Office (F2F audience) + Zoom (Online audience) Tim Beattie, CEO & Co-founder, Stellafai Tim will be hosting an interactive and hands-on workshop for Customer Success […]
How do Sales Leaders view Customer Success? - Tuesday 13th May Join us for this exciting live online panel session with 3 x Sales Leaders, discussing how they view Customer Success. Sales are our key partners in Customer Success and […]
London, United Kingdom
Connect, collaborate, and share insights with fellow customer success leaders in our interactive networking and breakout session. June 2025 - CS Leaders Networking / Breakout Event - F2F London
“Missed an event? Access on-demand recordings.”
Membership Options
All Inclusive Offer
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Access to an exclusive online community of only Customer Success Leaders globally
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Access to live F2F events and on demand ‘Success Leadership Unlocked’ sessions with experts on critical CS leadership matters
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Access to mentorship opportunities
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LATER IN 2025 - jobs section for CS leaders
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LATER IN 2025 - Online CS Leader Courses
Basic
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Free Access to an exclusive online community of only Customer Success Leaders globally
Mentor Opportunities
As part of the Customer Success Leadership Community, members can take part in our mentoring programme—whether you’re looking to share your knowledge as a mentor or gain support as a mentee. It’s a chance to build meaningful connections, grow professionally, and give back to the community. Mentors benefit from fresh perspectives and the satisfaction of supporting future leaders, while mentees gain practical advice, confidence, and clarity. Want to get involved? Contact us to discuss how mentoring could support your journey.
Our Community Council
The Community Council was formed to help direct how the community grows, the content and events we provide, and to help lead events, whether face-to-face or online.
Former Senior Director Customer Success @SAP Concur
LSEG (London Stock Exchange Group)
Unlock Your Leadership Potential
Access valuable resources, including mentorship opportunities, articles, and guides tailored for Customer Success Leaders.
