Mike Marshall

Mike Marshall

CS Ops, Enterprise CS, Expansion, Value realisation

  • United Kingdom
  • English

I have been in both Manager and IC Customer Success roles for the last 10 years experience @Walkme an SAP Company and previously @Adobe.

Walkme was acquired by SAP and I now lead Post Merger Integration for Customer Success globally, building the operating models for how we integrate our CS function into SAP line of business teams.

In 2024 I founded the Customer Success Leadership Unlocked networking community to connect, inspire and enable CS leaders exclusively.

I am inspired by a positive can-do attitude with a passion for operational excellence, continuous improvement, and people development

Please reach out if you think I can be of value!

Seniority Level

Manager

Specialisations

CS Ops, Enterprise CS, Expansion, Value realisation

Years of Experience in CS

8-10 years

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