How do Sales Leaders view Customer Success? - Tuesday 13th May Join us for this exciting live online panel session with 3 x Sales Leaders, discussing how they view Customer Success.   Sales are our key partners in Customer Success and […]

CV Workshop with a Customer Success Recruiter! - Tuesday 27th May, 5pm - 6pm Join us for this exciting CV Workshop with Rohan Tailor, a Customer Success Recruiter and Principal Consultant at ABR Talent. We held a great online panel […]

Connect, collaborate, and share insights with fellow customer success leaders in our interactive networking and breakout session. June 2025 - CS Leaders Networking / Breakout Event - F2F London

Customer Success Compensation - Tuesday 17th June Join us for this exciting live online panel session with 3 x CS senior leaders, discussing the important topic of Customer Success Compensation. All 3 of the panellists are senior CS leaders and […]

Tuesday 24th June - Online Instructor Led Workshop - 'Influencing Stakeholders without Clear Formal Authority' - Edita Kaminskaite, Resonant People Consulting

Setting up a CS org in a startup - Tuesday 8th July Join us for this exciting live online panel session with 2 x CS leaders, discussing the important topic of setting up a CS org in a startup environment. […]

Join us for this exciting live online panel session with 3 x CS leaders, discussing the important topic of how to scale customer success! 12th August. All 3 of the panellists work in digital customer success so are experienced in […]

Developing a CSM Competency Framework 4pm - 5:30pm GMT Tuesday 19th August - Online via Zoom  Natalie Gwilt - Senior Director, Customer Success, SAP Concur (formerly) Natalie will be hosting an interactive and hands-on workshop for Customer Success Leaders, focused […]

Learn from a Value Selling expert how to successfully implement this methodology in your organisation to drive growth and customer success. - @SAP Offiice, Scalpel Building, London

Join us for this exciting live online panel session with 3 x Customer Success Leaders, discussing strategies for reducing churn and boosting loyalty.   Our 3 panellists have a range of experience in Senior Customer Success leadership positions and will discuss […]

Retention Forecasting Workshop 4pm – 5:30pm BST Tuesday 30th September – Online via Zoom  Natasha Evans, VP Growth @Hook Tash will be leading an interactive workshop designed for Customer Success Leaders, focusing on: ✅ Understanding the fundamentals of forecasting: its […]

Advocacy - Strategies for exceeding customer expectations, fostering loyalty and turning satisfied customers into enthusiastic advocates - Tuesday 14th October - Live online panel event  Join us for this exciting live online panel session with 3 x Customer Success Leaders, […]

Join us for this exciting live online panel session with 3 x Sales Engineering (Pre-Sales) leaders, discussing how they view Customer Success.   Alongside sales, Customer Success also interacts regularly with sales engineering (pre-sales) as part of the account team managing […]

Hear from a Gainsight consultant about how to implement the leading CSM platform in your business November 2025 - @Automation Anywhere Office, Liverpool Street, London

MEDDIC for Account Management 4pm - 5:30pm GMT - Tuesday 25th November -  Zoom Natalie Gwilt - Senior Director, Customer Success, SAP Concur (formerly) Natalie will be hosting an interactive and hands-on workshop for Customer Success Leaders, focused on: ✅Adapting […]

Managing Conflict Effectively: Strategies for Leaders  - Tuesday 16th December Join us for this exciting live online panel session with 3 x Customer Success Leaders, discussing the important topic of how to manage conflict effectively.       Managing conflict (internally […]