Join the Customer Success Leadership Community
Take your leadership to the next level by becoming a member of Customer Success Leadership community. Our memberships are designed to provide exclusive access to a professional network of senior Customer Success leaders, practical resources, and events tailored to your role. Whether you’re looking to exchange insights with peers, stay ahead of industry trends, or explore leadership opportunities, this is the community for you.
Choose the membership level that suits your needs and join a network that’s focused on driving success at the highest level. Let’s shape the future of Customer Success, together.
Membership Options
All Inclusive Offer
-
Access to an exclusive online community of only Customer Success Leaders globally
-
Access to live F2F events and on demand ‘Success Leadership Unlocked’ sessions with experts on critical CS leadership matters
-
Access to mentorship opportunities
-
LATER IN 2025 - jobs section for CS leaders
-
LATER IN 2025 - Online CS Leader Courses
Basic
-
Free Access to an exclusive online community of only Customer Success Leaders globally
Invest in Your Leadership Development
Did you know that your membership with Customer Success Leadership can often be included as part of your organisation’s learning and development budget? Many companies allocate funding for professional development, recognising the value of continuous growth for senior leaders.
By joining Customer Success Leadership, you’re not just gaining access to an exclusive network of industry peers—you’re investing in resources, events, and insights that directly enhance your leadership capabilities and strategic impact. From thought leadership sessions to practical frameworks, the benefits of membership directly align with corporate goals for professional development.
Speak with your HR or learning and development team to explore how your membership can be covered under your company’s budget. We’re happy to provide any necessary documentation to support your case, helping you demonstrate the tangible value of being part of this professional community.
Take the first step towards enhancing your leadership while leveraging the resources available to you—join today!
TESTIMOMALS
I posted an open CS Ops role supporting myself, on the Customer Success Leaders feed and Ellie Thompson responded within minutes and sent back an excellent candidate. I only needed to interview him and i hired him!! Such an incredible network of Customer Success Leaders to cut through the noise when you have a crazy role!
Lara Barnes
The introductions provided by the Customer Success Leaders group proved crucial for my recent key hire. Within a short while of posting the role, I received three strong recommendations, which ultimately led to a successful hire. The value of these direct connections, particularly for highly specialised roles, really can't be overstated!
Deborah Knight
The introductions and connections gained through Customer Success Leaders played a key role in advancing my career. Through the network, I was referred for an available position which led to an interview and ultimately a successful hire. The value of these direct connections, particularly for highly specialised roles, really can't be overstated! I’m so grateful for the opportunity it helped me secure!
Lauren Rose
I posted an open CS Ops role supporting myself, on the Customer Success Leaders feed and Ellie Thompson responded within minutes and sent back an excellent candidate. I only needed to interview him and i hired him!! Such an incredible network of Customer Success Leaders to cut through the noise when you have a crazy role!
Lara Barnes
FAQS
Who is eligible to join the community?
The Customer Success Leadership community is exclusively for senior leaders in Customer Success. This includes individuals in roles such as Vice Presidents, Directors, and Heads of Customer Success who are responsible for strategy, vision, and delivering results at an organisational level.
What are the membership benefits?
As a member, you’ll gain access to:
- A Professional Network: Connect with like-minded leaders to share insights, challenges, and strategies.
- Exclusive Resources: Access online courses, webinars, and thought leadership tailored to Customer Success leadership.
- Leadership Development: Participate in events and workshops that address key industry trends and leadership skills.
- Events & Meetups: Attend focused, corporate-style events designed to foster collaboration and learning.
- Career Opportunities: Explore and share senior Customer Success leadership roles within the community.
How to get corporate funding for membership?
Many organisations allocate budgets for professional development and learning. Here’s how you can secure funding:
- Speak with HR or Learning & Development Teams: Highlight the alignment between the community’s offerings and your leadership role’s objectives.
- Provide Documentation: Share details about the resources, events, and mentorship available through the membership.
- Emphasise the Benefits: Explain how the community supports your growth and directly contributes to organisational success.
We’re happy to provide any necessary documentation to support your case for corporate funding.
How do I connect with other members?
Connecting with fellow members is simple:
- Networking Events: Join regular meetups and workshops to engage with peers.
- Online Platform: Access our private online forums to exchange ideas and start conversations.
- Direct Connections: Reach out to members through the platform’s directory or during events.
Our community is designed to foster meaningful and professional connections between senior leaders.
How are events structured?
Our events are tailored to the needs of senior Customer Success leaders and follow a professional, results-driven format:
- Focused Topics: Each event covers a specific theme, trend, or challenge in Customer Success leadership.
- Expert-Led Sessions: Events often feature council members, industry experts, or guest speakers sharing insights.
- Interactive Elements: Discussions, Q&A sessions, and networking opportunities are key components.
- Corporate Style: Events are structured to maximise value, with clear objectives and actionable takeaways.
Whether online or in-person, every event is designed to provide strategic insights and foster collaboration.
Can my company pay for the membership?
Yes it is recommended that you ask your HR team if you can use Learning & Development (L&D) budget to cover this. If this is approved you will likely be required to pay for the membership and then claim back the cost as part of your expenses process.
Even if your company does not have a set Learning & Development (L&D) budget, it is worth asking HR / your Manager if the membership can still be expensed.
When you need to log the expense, contact us and we will provide you with a VAT invoice. Email: info@csleadership-unlocked.com